SlipStream Support

Have questions, issues or simply want to know more about SlipStream? We are here the help.

FAQ

Find here Frequently Asked Questions (FAQ) on our products and services. Can't find the answer to your question? Get in touch, we'll be happy to answer your questions and share general answers will other users.

Does SlipStream standardise the configuration of networking in the cloud?
SlipStream interfaces with IaaS via a connector architecture. All connectors provide a least two networks: Public network Private network ...
Tue, 5 May, 2015 at 2:36 PM
Does SlipStream support chargeback?
SlipStream itself does not support chargeback. However, via partners, SixSq can help deliver an integrated solution, adding charge back functionality to Sli...
Tue, 5 May, 2015 at 2:31 PM
Can we customise the look & feel of the UI per customer (tenant), or is it by instance of SlipStream?
Currently, the customisation of the look & feel is fixed for the entire SlipStream instance. We are however working on the possibility to switch the loo...
Tue, 5 May, 2015 at 3:40 PM
Does SlipStream have an Audit Log or something similar that can be used for compliance purposes?
Yes, SlipStream records events for important changes in the application lifecycle. These events can be used to understand the timeline of a given applicatio...
Thu, 26 Nov, 2015 at 2:14 PM
What kind of roles are currently available in SlipStream?
Currently, SlipStream supports two roles: Standard user (e.g. Alice, the App Store user, Clara, the DevOps Engineer) Privileged user (e.g. Dave,...
Thu, 26 Nov, 2015 at 2:11 PM
StratusLab Connector Configuration
The StratusLab connector allows you to use StratusLab-based cloud infrastructures.  The configuration parameters for the connector are: Service endpoi...
Wed, 10 Jun, 2015 at 1:55 PM
Can I configure the same SlipStream machine with an SMTP server and use it for email in the SlipStream Support section in the configuration page?
In theory any SMTP server can be used, including one on the SlipStream server itself. However, many mail servers now routinely reject email from an SMTP ser...
Mon, 18 Jan, 2016 at 5:28 PM
I got the error "Cannot import the public key. Reason: EC2ResponseError: 403 Forbidden" while using an EC2 connector.
This error might be related to the EC2 credentials and how they are configured in IAM in the AWS console:   ss:abort- Cannot import the public k...
Tue, 19 Jan, 2016 at 4:57 PM
Account Configuration for eocloud.eu
The OpenStack-based eocloud.eu cloud infrastructure is now accessible from Nuvla. There are two caveats with this service: In order to have private ad...
Tue, 7 Mar, 2017 at 9:37 AM